sorry for the sarcasm. the words "I'm sure they do lots of interesting stuff the whole day long" should be read as "I'm sure they have 50 requests to fix xyz, so my request to fix a function popup issue with php5 won't be on top of the list." besides that, they habe told me they "Our engineers have a fixed this issue for the next maintenance release of BBEdit." 118 minutes after submitting the bug report (again). really no reason for sarcasm. please accept my apologies. Harald
On Oct 30, 2:26 pm, Simdude <[EMAIL PROTECTED]> wrote: > I've found Barebones to be better than many companies too. It would be > nice if every request got the response you requested, but if they get > 50 requests to fix xyz and 1 to fix a function popup issue with php5 > which do you think will get worked first? The sarcasm in "I'm sure > they do lots of interesting stuff the whole day long" probably won't > help push the request to the top of the list either. > > On Oct 30, 8:43 am, hkrems <[EMAIL PROTECTED]> wrote: > > > On Oct 29, 1:42 pm, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote: > > > > On 29-Oct-2008, at 03:04, hkrems wrote: > > > > > I'm sure they do lots of interresting stuff the whole day long, but > > > > regarding their customers inputs seems not to be on top of their > > > > priorities. > > > > Really? I've found BB to be astonishingly responsive. Sometimes the > > > answer is 'no' or 'not yet' but I always get an answer. > > > agreed: they are responsive - telling they will investigate blah blah > > blah. > > an email telling me something like 'thx for reporting, we could > > reproduce the bug and it will be fixed in the next version' would be > > much nicer. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "BBEdit Talk" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/bbedit?hl=en If you have a specific feature request or would like to report a suspected (or confirmed) problem with the software, please email to "[EMAIL PROTECTED]" rather than posting to the group. -~----------~----~----~----~------~----~------~--~---
