----- Original Message -----
From: "stephen g. wadlow" <[EMAIL PROTECTED]>
To: "K. M. Peterson" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Monday, December 16, 2002 6:49 PM
Subject: Re: BBLISA: T1 Access


> On Mon, 16 Dec 2002, K. M. Peterson wrote:
>
> > You might find your "friend with DSL" in http://www.basespace.net .
> > I've no personal experience with them, but I was whining a similar
> > plaint to a colleague who pointed me to them.
>
> I'd second the recommendation for basespace.  Alex is a regular
> on bblisa, and knows what he's doing.   And happily, he doesn't
> have DSL, but is using (at least) T1's for his service.   I know
> several people that host with him, and everyone has been quite happy.
> His service and pricing are very much geared towards people doing what
> you're doing.
>

Wow, thanks for the recommendation, folks! I did indeed pick up David's post
and reply to him directly.

Update on BaseSpace.net, for those who came to my talk last spring:

We had nasty network instability in the month of November this year. A
customer reported slow download speeds. So we asked NetAXS to ask Worldcom
to ask Verizon to look into it. Verizon managed to test the circuit (which
takes down the network link) at pretty much every time on the clock EXCEPT
when we had scheduled down-time with them. In the end a Verizon tech came
out to my location and replaced a board in the SmartJack, which is the thing
up stream of the CSU/DSU, which fixed the problem. We ended up with 2 days
of sporadic several hours of down time, so I gave all customers at least one
SLA credit (half a month's rent), any many two credits (so they got their
service in November for free).

The good news is new customers were coming in even as the T1 instability was
going on, so we are now up to about 18 customers. Unfortunately expenses
have kept pace with income, so I'm still making minimum wage or so.

Please feel free to contact me if you need to colocate a server, or possibly
even if you need a shared web hosting environment where you have a little
more freedom to do things than you do in your typical $5/month hosting
account. I don't advertise that service, but for BBLISA folks there is a
greater chance than for complete randoms that I can trust you on my shared
machine :)

 - Alex Aminoff
   BaseSpace.net


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