How come you still use Dial Up!

:(



On Mon, Apr 7, 2008 at 4:10 AM, arham chowdhury <[EMAIL PROTECTED]> wrote:

>
>  Honorable members,
>     I have no other way but to resort to all the fellow members asking
> them what they think about the kind and quality of service our net providers
> are giving us, wish there was a place where one can get a help and support
> for the consumers, we consumers are always the enemy. The recent experience
> with the dial up service of Proshikanet has been the most magnificent!!! Not
> having the usual card the shop keeper from Dhaka new market insisted on the
> quality of their service (guess they get higher percentage). First, facing
> difficulty to register I call them at around 9.30 pm (the service was for
> night which starts from 9 onwards) but finding no one picking up the phone,
> lot for the first impression!!! Then when failed trying numerous times I
> went ahead with the registration by myself which was far from user friendly
> - not the worst!!! The best part, when ever you try to connect the message
> comes the phone line is busy and for how long??? no limits, maybe 2 hours to
> 3 hours
>  or never, now when you call them its rare they pick up the phone and if
> they accidentally do, one fellow told me we don't have the means to provide
> the service, sir you have to understand!!!! OUR ISP HAS NO MEANS TO PROVIDE
> THE SERVICE!!! Then why on earth are you there!!!??? The recent experience
> with another service provider Onet was more or less the same, never
> connects. One fellow from Proshikanet even asked me my password!! I wonder
> why they need it??? In addition to that when I went to their website there
> were no options for me to change the password.
>  To cut the story short or not to make it not any longer I leave the id
> and the password of the wonderful Proshikanet for all the members to judge
> them selves. Id - arham00 , password – handsome1 (almost most of the month
> is left and the service is night cruiser which stretches from 9 PM to 8 Am)
> their access code is 0101330 and for customer care call 8012717 Ext 123 ,
> 132 and 01556363712 and please judge for yourself on what should be done for
> these types of service (Pain) providers in absence of any accountability???
>    I think punter has the power no matter how lax our system is, the
> companies should be brought to an understanding that they cannot not get
> away with this kind of attitude with the people and is an act of violation
> of consumer rights which they so much ignore.
>
>
>  Sincerely,
>  Arham Chowdhury
>
>
> ---------------------------------
> You rock. That's why Blockbuster's offering you one month of Blockbuster
> Total Access, No Cost.
>
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>
>
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