You must to go through the RMA processes before you can get it replaced.

Gerald



On Wed, Jan 22, 2014 at 10:25 AM, <[email protected]> wrote:

> I am using an adapter which gives me an output of 5V, 1A.
>
> Below are some pictures of my BBB.
>
>
> <https://lh4.googleusercontent.com/-4DQ3mCzQca4/Ut_uhT2LdKI/AAAAAAAABmY/pdm5ZWLGh7A/s1600/top.jpg>
>
>
> <https://lh3.googleusercontent.com/-0290kW0czLY/Ut_vJCSfAqI/AAAAAAAABmg/v-EYOUYqbPc/s1600/serialno.jpg>
>
>
> <https://lh5.googleusercontent.com/-MHr_BcSpXsA/Ut_vrSHU5zI/AAAAAAAABmo/Vg7VQ_oai9Q/s1600/bottom.jpg>
>
>
> It has a beaglebone logo, so I think it is a original board and the vendor
> mentions it that it is original.
>
> The vendor is ready to check it and replace it if it has some hardware
> issues. Thanks for your support guys.
>
> Like I said, I had issue on the first day itself, but I re-flashed it, it
> worked for a week, after using ubuntu and expanding the file system in
> that, the issue began.
>
>
>
>
>
> On Wednesday, 22 January 2014 20:23:47 UTC+5:30, Jason Kridner wrote:
>>
>> On Tue, Jan 21, 2014 at 10:18 PM, <[email protected]> wrote:
>>
>>> Can you tell me how to find out weather it is a clone or original. I
>>> don't think it is a clone.
>>>
>>
>> If it has the BeagleBoard.org logo, it better not be a clone! I think
>> Robert's question was more along the lines of if you were making your own
>> hardware. With the issue description, it really looks like a hardware issue.
>>
>>
>>> Because I flashed it once with the eMMC flasher image available at
>>> beagleboard website. It was working at that time. I followed the
>>> instructions to boot it from sd card with ubuntu and I tried to expand the
>>> file system, everything worked. And after that I removed sd card and tried
>>> to boot from eMMC I am stuck. I already posted my question in forum but
>>> didn't get any answer so I posted it in the way that you will look into it
>>> Robert to give a solution, the link of my previous post:
>>> http://beagleboard.org/Community/Forums?place=topic%
>>> 2Fbeagleboard%2FQFp3aMdKIwQ%2Fdiscussion .
>>>
>>
>> I feel something else must have been done to the board.
>>
>>
>>>
>>> Finally yesterday I sent a mail to Jason and he has replied. I will like
>>> this post to my previous post so that Jason will also look into this in
>>> detail. And you two tech guys can help me on fixing this.
>>>
>>
>> Escalating to me when you don't get an answer with a link to the public
>> post is good. I can't tell you how many times I tell people to post here
>> FIRST! Anyway, given that you cannot read the EEPROM even from u-boot SPL,
>> I think something must be up with the bus. I think it would give a
>> different error if you had simply over written the EEPROM.
>>
>> What are you using as a power supply? What do you have connected to the
>> board?
>>
>>
>>>
>>> On Wednesday, 22 January 2014 01:20:06 UTC+5:30, RobertCNelson wrote:
>>>
>>>> On Tue, Jan 21, 2014 at 1:07 PM,  <[email protected]> wrote:
>>>> >
>>>> > I am trying to flash my Beaglebone Black with Debain flasher image
>>>> available
>>>> > at
>>>> > https://rcn-ee.net/deb/flasher/wheezy/BBB-eMMC-flasher-
>>>> debian-7.3-2013-12-17-2gb.img.xz
>>>> >
>>>> > But I am not able to do it.
>>>> >
>>>> > I am holding the boot button and then turning on the power supply for
>>>> the
>>>> > board. The LEDs doesn't turn on even after a long time as I am
>>>> holding the
>>>> > boot button. I tried to look into what is happening with the help of
>>>> Serial
>>>> > to USB converter and go the message displayed bellow:
>>>> >
>>>> >
>>>> > U-Boot SPL 2013.10-00015-gab7a95a (Nov 08 2013 - 16:01:27)
>>>> > i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>> > Could not probe the EEPROM; something fundamentally wrong on the I2C
>>>> bus.
>>>> > Could not get board ID.
>>>> > i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>> > Could not probe the EEPROM; something fundamentally wrong on the I2C
>>>> bus.
>>>> > Could not get board ID.
>>>>
>>>> Oh, that's fun.. Your board's eeprom no longer has its id..
>>>>
>>>> is this a "real" bbb or a clone?
>>>>
>>>> The reason the ancient rootfs works, it assumes a bbb, boots, then
>>>> programs the eeprom and initial eMMC file system. Then ships to
>>>> customers..
>>>>
>>>> Regards,
>>>>
>>>> --
>>>> Robert Nelson
>>>> http://www.rcn-ee.com/
>>>>
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