Mark

I suspect your cheap encoder is incompatible with the Blue. The BB Blue is 
designed to operate with quadrature encoders. The Sparkfun site does not 
indicate your encoders are quadrature. There's a lot of other gobblygook in 
their encoder specifications...magnets and sensors etc...but sadly it's missing 
the word "quadrature".

Here is a link to a simple explaination of quadrature 
encoders....https://www.dynapar.com/Technology/Encoder_Basics/Quadrature_Encoder/

Note that the quadrature encoder A and B outputs are 90 degrees out of phase. 
This is critical. Without them being out of phase it is not possible to 
determine what direction the shaft is being rotated.

So find a way to watch both encoder outputs while you slowly turn the encoder 
in both directions. A dual channel oscilloscope or logic analyzer is best but 
you might be able to do it with LEDs or two voltmeters. The A and B pulses 
should never rise or fall at the same time. They need to be 90 degrees out of 
phase with each other.

Get back to me if you have more questions.

Clark

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