One issue we came across was that music was not showing up on the handheld unless we chose "Explore" from the menu. We tried a few battery pulls but that did not work. What ultimately got the music to show up was to move all the media off the handheld, move it back on and then performing a battery pull.
Anthony "David Osborne" <[email protected]> Sent by: [email protected] 05/26/2009 06:42 PM Please respond to "A list for BES Admin's to discuss issues, etc." <[email protected]> To "A list for BES Admin's to discuss issues, etc." <[email protected]> cc Subject Re: [Bes-admins] Upgrades of Device Software I would like to know the results people are getting upgrading Pearl 8100 we have nothing but problems with the phone going into the busy symbol by trying to do anything after the upgrade. I have gone through the normal steps reformatting the memory card etc with no success Almost all our 200+ Devices are 8100's. We are on BES 4.1.6 but I don't think the BES is where the issue is. Using the official Vodafone NZ release BlackBerry Handheld Software v4.5.0.81 (EastAsia) Package Version: 4.5.0.81 Applications: 4.5.0.55 Software Platform: 2.7.0.68 Have also tried indosat release BlackBerry Handheld Software v4.5.0.174 (EastAsia) Package Version: 4.5.0.174 Applications: 4.5.0.124 Software Platform: 2.7.0.92 David Osborne TIMS Team c/- Meridian Energy Limited Level 2, 33 Customhouse Quay PO Box 10840, Wellington 6011 P. 04 382-7562 F. 04 381-1201 M. 021 869 880 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jonathan Barker Sent: Wednesday, 27 May 2009 10:31 To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Upgrades of Device Software We moved to BES 4.1.6 and just used attrition and user-request to get users to device OS 4.5. We're now going through each device and updating everyone to latest device OS. I'm expecting to do maybe 3-5 per day, with 4 other people helping me, to get through 450+ devices. 1 device at a time. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Nguyen, Dzung T Sent: Tuesday, May 26, 2009 1:51 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Upgrades of Device Software We are upgrading the BES to 4.1.6 MR5, with this comes HTML e-mail support. We would like to offer this enhancement to current users, but not everyone is at 4.5. Upgrading will have to be done one-by-one because we don't have access to all 100 device. We don't don't to make upgrade a full-time job for someone either. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Findo, Sam Sent: Tuesday, May 26, 2009 4:44 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Upgrades of Device Software How many devices do you have access to at a time? If you don't have access to all 100 is it worth upgrading? May want to just wait until a phone is ready to be upgraded. Sam Findo LAN Administrator II Fairmont General Hospital [email protected] Lou Holtz - "Life is ten percent what happens to you and ninety percent how you respond to it." -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Nguyen, Dzung T Sent: Tuesday, May 26, 2009 4:39 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Upgrades of Device Software Hi, Does anyone know a fast and effective method of upgrade about 100 8820 to software 4.5? We don't allow the Desktop Manager on the End User's PC. Regards, Dzung The information contained in this message is intended only for the personal and confidential use of the recipient(s) named above. 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If you have received this communication in error, please notify us immediately, and delete the original message. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Attention: This email together with any attachments is confidential. If you are not the intended recipient please delete the message and notify the sender. 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