Hi there 

I am trying to install/upgrade BES 5.0 with MR3

I currently am on ver 4.1.6.14

 

When I run the setup file after the gigantic download and extract.

I get this error "Blackberry Enterprise Server has failed. Please check
the install log for details.

Setup will now exit.

 

There's no install log on the server to be found. I even did a search
for just text file on the server.

 

I logged in and tried the install with the besadmin acct.

The Besadmin account is in the local server's admin group.

I have done this a thousand times before and I could have done it in my
sleep.

I tried to do it with a domain admin account but it gives me a error"
You must continue the installation with the account you started with."

So somewhere on the server either a file or a registry entry it knows
that I have tried to install the software. If I could get rid of that I
might get it installed.

I copied the install package to another server and the install ran fine.
Just to check the initial download.

I have called RIM twice (We have a T account) and they are looking into
it??

 

Thoughts and ideas so I can upgrade my server?

 

 

--GP

 



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