Do you select "data" for back up on the phone--or in BlackBerry Manager?
Thanks, Kate Nicholson Telecom Support [email protected] (P)703-709-6879 (F)703-707-5127 (C)703-774-5650 From: "Jacob Shields" <[email protected]> To: <[email protected]> Date: 11/02/2009 11:57 AM Subject: Re: [Bes-admins] Wiping a device Yep! Just have them do a backup through the DM and then do a restore. Make sure they have that data selected for backup though otherwise it may not back it up. Thank You, Jacob Shields Partner Technology Director http://www.buzzworthyconsulting.net [email protected] Cell: 906.282.2248 Fax: 313.748.1205 "Sent via my BlackBerry Wireless handset" ------------------------------------------------------------------ NOTICE: The information contained in this message is intended only for the above named and confidential use of the recipient(s). If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and destroy all copies of this message. ----- Original Message ----- From: [email protected] <[email protected]> To: [email protected] <[email protected]>; A list for BES Admin's to discuss issues,etc. <[email protected]> Sent: Mon Nov 02 10:54:16 2009 Subject: Re: [Bes-admins] Wiping a device So the user would need to us BB Desktop Mgr to back it up I would imagine. Ok thanks, that's what I thought. Typically my users don't care but I have one that does. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, November 02, 2009 11:53 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Wiping a device Yes all PIM data is removed. Sent via BlackBerry by AT&T -----Original Message----- From: "Moller, Doreen" <[email protected]> Date: Mon, 2 Nov 2009 11:51:31 To: A list for BES Admin's to discuss issues,etc.<[email protected]> Subject: [Bes-admins] Wiping a device _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
