Sounds like you have one of possible 3 issues:

1. BES is caching incorrect information (should have been taken care by reboot)
2. User attributes are either incomplete or incorrect
3. AD replication is not complete

To address this issue, I would suggest installing EMS on the BES and running 
"Get-Mailbox <name> | fl" on the user and see where the Database and 
ServerLegacyDN is pointing. I would bet that you find your issue there.

If it the attributes are pointing to the correct server, then the issue is 
definitely on the BES side and I would call RIM.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Todd R. Martin
Sent: Wednesday, November 18, 2009 2:15 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Wrong messaging server for new user

I know I sent this out before - but this is more urgent now. I posted on 
BBforums too. Just need some quick answers...

I am moving users from a Bes 4.1.6 box that is attached to EX03 to a Bes5 box 
that is attached to a EX07 server. I remove the user from the old Bes, migrate 
the mailbox from 03 to 07, open outlook and test a send / receive to make sure 
the messaging is going through, and then attempt to add the user to the Bes5 
box, but it keeps pulling up the old mail server.

I've bounced all the services, I've restart the box all together, I've checked 
replication on the GCs / DCs and that happens within seconds of moving the 
server (obviously because outlook finds it's way to the new EX server) But it's 
like the Bes - just takes it's lonesome time - and after about 2hrs or so of me 
adding / deleting / adding / deleting / adding / deleting, and checking the 
users messaging server it finally bounces over to the correct one and I can do 
an enterprise activation.

Problem is I'm in a pinch right now, and I need this to happen ASAP, I have 
sales people in here for just the remainder of the day and I need to move them 
all over to the new server. I can't be waiting around till the BES decides it's 
ready to change over.

HELP HELP!!!

Todd Martin | Sr. Network Administrator
Newmar Corporation | www.newmarcorp.com<http://www.newmarcorp.com>

574.773.6510 direct
[email protected]<mailto:[email protected]>
. . . . . . . . . . . . . . . . . . . .
Newmar: When You Know The Difference

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