Silly.  Loading software does not void your warranty.  



________________________________
From: Jason Greenfield <[email protected]>
To: [email protected]
Sent: Fri, January 8, 2010 9:36:17 AM
Subject: Re: [Bes-admins] Random Bold Rebooting

Ryan,

While the new 5.0 is working great for me I am hesitant to put them (especially 
those still under warranty) on the unofficial software. I have read in a few 
areas that it may be related to a bad battery. Neither users have extra 3rd 
party software however they are very heavy phone and email users. 




Unauthorized interception is prohibited by Federal Law (Electronic 
Communications Privacy Act of 1986, 18 USC 2701(a) and 2702 (a))

----- Original Message -----
From: [email protected] <[email protected]>
To: A list for BES Admin's to discuss issues,etc. <[email protected]>
Sent: Fri Jan 08 09:26:27 2010
Subject: Re: [Bes-admins] Random Bold Rebooting

We've had several of the bolds randomly restart with the original OS. Never 
figured out the issue.

They also crash and restart during certain video playback. New OS didnt fix 
that either. Haven't tried 5.0 yet though.


On Thu, Jan 7, 2010 at 6:46 PM, Jonathan Barker 
<[email protected]> wrote:


    I've discovered that strange rebooting and hangs can sometimes be caused by 
bad or dying batteries.
    

    -----Original Message-----
    From: [email protected] 
[mailto:[email protected]] On Behalf Of Jason Greenfield
    Sent: Thursday, January 07, 2010 3:14 PM
    To: A list for BES Admin's to discuss issues, etc.
    
    Subject: [Bes-admins] Random Bold Rebooting
    
    
    It seems that this issue is now occurring in 3 of our Blackberry Bold
    9000 ATT devices. During a call the device will randomly shut off and
    reboot. One device will at times become totally inactive and
    unresponsive requiring a battery pull to reboot. Any thoughts as to why
    this is occurring? These phones are enterprise activated with a BES
    Professional version.
    
    Thanks
    Jason
    
    
    
    Unauthorized interception is prohibited by Federal Law (Electronic
    Communications Privacy Act of 1986, 18 USC 2701(a) and 2702 (a))
    
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