Thanks for the reply. That's a possibility, but now that the option is available at a user level we in IT would prefer to keep read receipts from being automatically read on our BlackBerrys - or at least have the option to toggle it. For instance, if I'm at someone's desk I don't want another person to see that I read their email and wonder why I'm not responding right away - they can't tell I'm not at my desk. Unfortunately some of our secretaries have that expectation and nearly all of them use read receipts for every message! ________________________________
From: [email protected] [mailto:[email protected]] On Behalf Of PIJOR, BEN Sent: Tuesday, January 26, 2010 11:25 AM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Read Receipt Policy? I'm not on BES 5, but this KB exists for 4.1.x on hacking the registry to do this. Maybe this will apply? http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&extern alId=KB13610 Benjamin Pijor Lead IT User Support Analyst Kent State University email: [email protected] From: [email protected] [mailto:[email protected]] On Behalf Of Cole, Brandon T. Sent: Monday, January 25, 2010 3:52 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Read Receipt Policy? Just migrated to BES 5 SP1 and have a question about read receipts. Users with device software 5 now have the ability to toggle whether or not they want to reply to read receipts. Is there a policy where this can be set on the BlackBerry server rather than contacting each user individually? We'd prefer to set it to automatically reply as it's always been that way for us. As we migrate users over that setting is currently set to Prompt. In case it matters we use MS Exchange. Thanks! Brandon T. Cole Technology Support Specialist Shumaker, Loop & Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax [email protected] www.slk-law.com <http://www.slk-law.com/> ________________________________ Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop & Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. Brandon T. Cole Technology Support Specialist Shumaker, Loop & Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax [email protected] http://www.slk-law.com/ -------------------------------------------------------------------------- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop & Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659.
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