A user is complaining of a 507 crash on her bold. It occurred between leaving the office and arriving home. Any thoughts? All literature says the device will need to be connected to a computer for system reinstall. I will have to perform this remotely as I am not local to that office.
Is there any way to revive a device where a 507 error is not a result of an attempted system update or modification? She definitely did not enter her password wrong too many times the device would not have wiped itself. Jason Unauthorized interception is prohibited by Federal Law (Electronic Communications Privacy Act of 1986, 18 USC 2701(a) and 2702 (a)) ----- Original Message ----- From: [email protected] <[email protected]> To: A list for BES Admin's to discuss issues,etc. <[email protected]> Sent: Fri Feb 05 07:50:18 2010 Subject: Re: [Bes-admins] Database issue? I will try that From: [email protected] [mailto:[email protected]] On Behalf Of Sobey, Richard A Sent: February 5, 2010 4:20 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Database issue? I’d say that was more a BAS issue. At the time of simply logging in, I think the web server itself will be giving you those pages. Install a second BAS instance somewhere to verify. From: [email protected] [mailto:[email protected]] On Behalf Of Page, John Sent: 04 February 2010 19:50 To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Database issue? This is hard to explain this so I will add this screenshot, but for some reason some of the labels/headers in my web interface are all screwed up. They seem to be showing a description of the field then the field themselves, not sure what is going on. I don't see anything in the event viewer, we are running 5.0 with the latest patches. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
