The Java VM has had a whoopsie. If battery pulls and yoga doesn't fix it, then 
yes, it'll need to be re-flashed using Desktop Manager.

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Jason Greenfield
Sent: 05 February 2010 13:58
To: [email protected]
Subject: [Bes-admins] Bold 507 crash

A user is complaining of a 507 crash on her bold. It occurred between leaving 
the office and arriving home. Any thoughts? All literature says the device will 
need to be connected to a computer for system reinstall. I will have to perform 
this remotely as I am not local to that office. 

Is there any way to revive a device where a 507 error is not a result of an 
attempted system update or modification? She definitely did not enter her 
password wrong too many times the device would not have wiped itself.  


Jason


 
Unauthorized interception is prohibited by Federal Law (Electronic 
Communications Privacy Act of 1986, 18 USC 2701(a) and 2702 (a))
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