Yes, Exchange 2007 SP1.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Anthony Wang
Sent: 11 February 2010 13:57
To: A list for BES Admin's to discuss issues, etc.
Cc: A list for BES Admin's to discuss issues, etc.; 
[email protected]
Subject: Re: [Bes-admins] My BES 5.0.0 to 5.0.1 upgrade (i.e. SP1)


Thanks for that! Can you confirm which platform you are on? Sounds like 
Exchange but I just want to make sure. We are on Domino and I was thinking 
about upgrading to 5 but have decided against it based on all the bad 
experiences on the last e-mail chain.

Anthony

"Sobey, Richard A" <[email protected]>
Sent by: [email protected]

02/11/2010 08:41 AM
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[Bes-admins] My BES 5.0.0 to 5.0.1 upgrade (i.e. SP1)







All,

I did our SP1 and SP1 MR1 upgrade this morning and want to share my 
experiences. Apologies for the length ☺

We have 1 dedicated BAS server and 2 BES servers in a HA configuration, all of 
them VMs on ESX 3.5.

The first machine I upgraded was BAS. With SP1, a database schema upgrade is 
needed which took around 5 minutes. The remainder of the upgrade on this server 
took 10-15 minutes, including a reboot. The first time I logged in to the 
upgraded BAS I got an error saying “the login has timed out, log in again or 
close the page”. I eventually managed to log after waiting about 5 minutes for 
the server to do whatever it does, but it was very slow until things were 
cached.

I did the standby BES next, which was very simple and it completed within 10 
minutes. However, the fun began when I failed over. The (now upgraded) BES 
server started all the services, but didn’t process my mailbox; lookups on the 
handheld weren’t working; and generally the server didn’t work. Interestingly, 
when sending a message from my device, I didn’t get any errors, just the tick 
(I was expecting the the red cross). I left it for 10 minutes – panicking all 
the time! – before I failed back and things went back to normal. Then I 
realised I’d forgotten MR1, applied that and rebooted before going through logs 
to find out what might have gone wrong. Didn’t find anything, so failed over 
again and this time it worked. Phew!

Finally I upgraded the other server which went smoothly again.

The entire process took around 1hr 45m with an outage of around 10 minutes 
after the first failover. No one noticed though.

If there’s any questions, please don’t hesitate to ask.

Richard_______________________________________________
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