I read that earlier this morning prior to sending out my frantic emails! Turns out our logging was set at level 3 instead of lvl 4. Meh
Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of hdawg Sent: Friday, June 25, 2010 11:33 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Wipe Question To confirm a wipe from the POLC log: http://blog.port3101.org/hdawg/63-log-file-entries-confirm-erase-data-disable-handheld-command.html Security policy group > Media Card Format on Device Wipe Minimum requirements • BlackBerry® Device Software 5.0 • BlackBerry® Enterprise Server 5.0 SP1 http://docs.blackberry.com/en/admin/deliverables/16679/BlackBerry_Enterprise_Server-Policy_Reference_Guide-T323212-1063796-0616124539-001-5.0.2-US.pdf page 199 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Eggan, Mark Sent: Friday, June 25, 2010 2:29 PM To: [email protected]; A list for BES Admin's to discuss issues, etc.; [email protected] Subject: Re: [Bes-admins] Wipe Question Last question... I reviewed the logs to verify the wipe | kill happened, this is all that I can locate on the search...I looked at the rest of the log and cant seem to locate a verification that the wipe actually happened. Am I missing something? [30000] (06/25 09:22:17.697):{0x1428} {[email protected], PIN=*******, UserId=336}RequestHandler::FormatGMETransactionForDevice - Sending KILL_DEVICE_REQUEST request to device, contentType=ITADMIN, size=51, RefId=0, TransactionId=-92233720355774365111, SRPID=S57419111, Tag=53611 I also cannot seem to locate the Security > Wipe SD card (we are on 5.0.1.58) Looks like it is indeed a 5.0.2 thing. Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Friday, June 25, 2010 11:02 AM To: Eggan, Mark; A list for BES Admin's to discuss issues,etc.; [email protected] Subject: Re: [Bes-admins] Wipe Question 5.0.1 or 5.0.2 Sent via BlackBerry by AT&T -----Original Message----- From: "Eggan, Mark" <[email protected]> Date: Fri, 25 Jun 2010 11:00:42 To: <[email protected]>; A list for BES Admin's to discuss issues,etc.<[email protected]>; <[email protected]> Subject: RE: [Bes-admins] Wipe Question BES 5.0? Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Friday, June 25, 2010 11:00 AM To: A list for BES Admin's to discuss issues,etc.; [email protected] Subject: Re: [Bes-admins] Wipe Question You can wipe the SD card with a wipe in the newest versions of BES. Sent via BlackBerry by AT&T -----Original Message----- From: "Eggan, Mark" <[email protected]> Sender: [email protected] Date: Fri, 25 Jun 2010 10:50:21 To: <[email protected]>; <[email protected]> Reply-To: "A list for BES Admin's to discuss issues, etc." <[email protected]> Subject: Re: [Bes-admins] Wipe Question Thanks for the information. Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Friday, June 25, 2010 10:50 AM To: '[email protected]' Subject: Re: [Bes-admins] Wipe Question I do remote wipes all the time (one bes admin for offices in multiple cities) and it DOES NOT wipe the sd card so if the user has photos or sensitive company documents on it, you're out of luck Sent from my Verizon Wireless BlackBerry -----Original Message----- From: "Eggan, Mark" <[email protected]> Sender: [email protected] Date: Fri, 25 Jun 2010 09:35:52 To: BES Admin Users Group<[email protected]> Reply-To: "A list for BES Admin's to discuss issues, etc." <[email protected]> Subject: [Bes-admins] Wipe Question _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
