If I enter the users email address in the search field I get bacK:

 No records were found that match the specified search criteria. Edit
the search criteria and try again.


Doreen Moller
Global Mobility Services
908-473-3627
mobility.merck.com



-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Friday, July 16, 2010 5:08 PM
To: '[email protected]'
Subject: Re: [Bes-admins] Can't add a user to BAS - Database thinks
italreadythere

When you search the user does it pop up? If not,  you can force it:  in
Manage Users, click on Advanced Search and change "Queued removal..." to
True. Click on the user and delete again. 
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From: "Moller, Doreen" <[email protected]>
Sender: [email protected]
Date: Fri, 16 Jul 2010 17:01:30 
To: A list for BES Admin's to discuss
issues,etc.<[email protected]>
Reply-To: "A list for BES Admin's to discuss issues,
        etc." <[email protected]>
Subject: [Bes-admins] Can't add a user to BAS - Database thinks it
already
        there

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