I would confirm whether the user has any rules setup in outlook which makes a copy of the email and places it into a folder. If the blackberry is set to redirect the folder, then two emails will be present on the Blackberry. A quick check... one of the email icons on the Blackberry would have a folder icon and the other a letter icon. Hope that helps. Sent on the TELUS Mobility network with BlackBerry
-----Original Message----- From: Art Alexion <[email protected]> Sender: [email protected] Date: Thu, 5 Aug 2010 12:41:19 To: A_List_for_BES_Admin's_to_discuss issues<[email protected]> Reply-To: "A list for BES Admin's to discuss issues, etc." <[email protected]> Subject: [Bes-admins] Weird duplicate email problem I have a user who is getting duplicate emails, anywhere from 6-20 minutes difference in time stamp. At first, I suspected a BIS account that duplicates his BES account. Not that. Then, I suspected that some senders were addressing both his work and personal email addresses. Nope. Has anyone run into this? Only seems to affect this one user. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. [email protected] Philadelphia, PA 19144 267-615-3172 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
