There was an unintended update to IE8 on our Win Server 2003 hosted BES.  
Blocked the bottom pane from displaying and prevented right click menus.  BES 
4.1.7.

As soon as we removed IE8, everything started working again.

--
Art Alexion
Systems Engineer -- Infrastructure Engineering Group
Resources for Human Development
[cid:[email protected]]

From: Art Alexion
Sent: Monday, September 13, 2010 5:31 PM
To: 'A list for BES Admin's to discuss issues, etc.'
Subject: RE: [Bes-admins] Blackberry manager showing nothing in the bottom pane

Yeah, I did try rebooting it.  I'll see what happens when the dc is 
straightened out before I go to RIM support.

--
Art Alexion
Systems Engineer -- Infrastructure Engineering Group
Resources for Human Development
[cid:[email protected]]

From: [email protected] 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Monday, September 13, 2010 4:58 PM
To: [email protected]
Subject: Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane

did you try bouncing the bes, this could be related to the bad dc.

________________________________
From: [email protected]
To: [email protected]
Date: Mon, 13 Sep 2010 13:59:01 -0400
Subject: [Bes-admins] Blackberry manager showing nothing in the bottom pane
BES 4.1.7

I don't know if this is an errant MS Update issue, or something related to a 
misbehaving domain controller (being fixed), or just a BES problem.

Redirection is working fine.  Users are visible.  The bottom pane which 
normally shows status data on that user and has some common command links is 
blank.  Right clicking a user produces nothing.  In short, things are working, 
but I can't manage.

--
Art Alexion
Infrasturcture Engineering Group (IEG)


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