Thanks for the follow-up. I guess we'll make sure and keep IE 8 off of our BES as well.
________________________________ Ron Mendoza Franchise Tax Board Windows Server Management Section Lead [email protected] <mailto:[email protected]> From: [email protected] [mailto:[email protected]] On Behalf Of Art Alexion Sent: Tuesday, September 14, 2010 2:46 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane (SOLVED) There was an unintended update to IE8 on our Win Server 2003 hosted BES. Blocked the bottom pane from displaying and prevented right click menus. BES 4.1.7. As soon as we removed IE8, everything started working again. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development From: Art Alexion Sent: Monday, September 13, 2010 5:31 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: RE: [Bes-admins] Blackberry manager showing nothing in the bottom pane Yeah, I did try rebooting it. I'll see what happens when the dc is straightened out before I go to RIM support. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, September 13, 2010 4:58 PM To: [email protected] Subject: Re: [Bes-admins] Blackberry manager showing nothing in the bottom pane did you try bouncing the bes, this could be related to the bad dc. ________________________________ From: [email protected] To: [email protected] Date: Mon, 13 Sep 2010 13:59:01 -0400 Subject: [Bes-admins] Blackberry manager showing nothing in the bottom pane BES 4.1.7 I don't know if this is an errant MS Update issue, or something related to a misbehaving domain controller (being fixed), or just a BES problem. Redirection is working fine. Users are visible. The bottom pane which normally shows status data on that user and has some common command links is blank. Right clicking a user produces nothing. In short, things are working, but I can't manage. -- Art Alexion Infrasturcture Engineering Group (IEG) _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ______________________________________________________________________ CONFIDENTIALITY NOTICE: This email from the State of California is for the sole use of the intended recipient and may contain confidential and privileged information. Any unauthorized review or use, including disclosure or distribution, is prohibited. If you are not the intended recipient, please contact the sender and destroy all copies of this email.
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