It's probably not related, but I had an issue with this just last week. I haven't gone back to check if the error messages are similar, but the time on one of our domain controllers was off by about 12-13 minute. The VMware host was controlling the time so it was incorrect. Once the time was reset on the DC I could log in to BAS.
Brandon T. Cole Technology Support Specialist Shumaker, Loop & Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -------------------------------------------------------------------------- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop & Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ________________________________ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kalnitsky, Yury Sent: Tuesday, September 28, 2010 10:21 AM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Cannot login to BAS David, what happens if you try to run *this* LDAP query manually, say using ldp? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Tuesday, September 28, 2010 10:15 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Cannot login to BAS I am having issues logging into BAS, either on my account, our our BES service account. Originally I was getting a pre-authentication error, and I saw references online to invalid characters. Our service account password had a pipe symbol, so I changed it (though it worked before.) It was changed in the AD tab in config, and all services. I had it on 5.0 SP2, and sometimes would have issues, but then would get in. Moved to SP2MR1, and cannot get in at all. Now I don't get that, but get this: (09/26 20:25:43:318):{http-servername.domain.com%2F172.xx.xx.xx-443-5} [com.rim.bes.basplugin.activedirectory.LDAPSearch] [INFO] [ADAU-1001] {u=SystemUser, t=3609} performPagedLDAPSearch problem performing LDAP operation: url=ldap://adsserver.domain.com:3268 base= filter=(&(objectClass=user)(objectCategory=person)(|(sAMAccountName=dpet erso)(userPrincipalName=dpeterso))) scope=2 IP addresses and server names redacted. NOTICE: This electronic mail transmission from the law firm of Dinsmore & Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected.
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