I hate to ask, but are you using IE or FireFox? I have known other people
encountering similar situations when trying to use FireFox.


On Fri, Jan 21, 2011 at 6:33 AM, Yasar Er <[email protected]> wrote:

> Hi all
>
> I have just installed BES Express and trying to access the Admin page with
> web console, I get a certificate error to which I accept and then presented
> with the login page.
> I enter the details using BESAdmin as username and enter the password and
> it just sits there no errors.
>
> I have tried used admin as username and this made no difference,
>
> I read a thread here
> http://www.blackberryforums.com/bes-admin-corner/221284-bes-express-5-01-install-problems.htmldetails
>  below , however my account options are greyed out so not sure if
> this is the problem or not - any ideas ?
>
> Using Active Directory Users and Computers
> I went to the users container and right clicked on the user BESADMIN and
> selected properties. Under the Account Tab I set the following items in the
> "Account Options" list at the bottom of that tab.
>
> Use Kerberos DES etc - Checked.
> This account Supports Kerberos AES 128bit encryption - checked.
> This account supports Kerberos AES 256bit encryption - checked.
> Do not require Kerberos preauthentication - UNCHECKED.
>
> I rebooted the server (Not just restarting the background services!) and
> finally I was able to login to the BESX Administration Service web
> site under BESADMIN or under my Domain Admin login ID.
>
> Hope that helps anyone else in this predicament. It was an unnecessarily
> long day yesterday getting this going thanks to that one stupid little
> problem.
>
> Best Wishes all
>
> --
> Regards
>
> Yasar Er
>
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