I just had this problem. My issue revolved around the database connect. It was set not to use an SSL Certificate. I needed to change it to use a SSL Certificate. I used the default one that was on the box. The symptom was show in one of the log files (I don't remember which one now). Here's a BB KB that talks about it:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB19310 Like I said, I just assigned a certificate and it worked. You'll know it works when the BBAS service grows to 500MB memory usage. Brett Kreykes Premier Network Solutions, Inc. 712.722.3451 ________________________________ From: bes-admins-boun...@dataoutages.com [bes-admins-boun...@dataoutages.com] On Behalf Of yasa...@gmail.com [yasa...@gmail.com] Sent: Friday, January 28, 2011 7:12 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Cannot access webconsole with Bes Express Hi all, I have re-installed Bes Express on VM running 2008 R2 , I 1st joined this to the domain and then turned off the firewall and install was fine. The only error I had during pre-install check was about mismatch MDAC which I ignored. For the config database I chose the dynamic port option , as each time I wanted to choose static port with default 1433 or in fact another port number that I defined it would give me error. I also chose to use the Blackberry Administration logon as opposed to AD user account to authenticate to Blackberry Administration web console. Now the issue is I cannot load up, the username is the default (admin) , when I try to logon No error is relevant page just sits there and does nothing. In the 1st install I had the same issues hence why I did a re-install removing all components of Bes Express including SQL. I am using IE and tried to change the default port that was defined during install from memory I think it is 3443. Any ideas as to why this is not working ??
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