Do you have BAS running on more than one server? If you check the BAS log
on the server that doesn't work it might tell you that it found a
heartbeat on another server and it will give you the server name. Just
stop the two BAS services on the other server. You can also configure
them so they both work, which I'm working on in my environment.
Log:
isCurrentNodeTheSingletonInNewTransactionLocal CLUSTER: heartbeat from
another server (SERVERNAME) is still active, this server (SERVERNAME2)
cannot take over as singleton
(04/05 04:04:33:218):{main}
[com.rim.bes.bas.singletondeploymentbarrier.SingletonDeploymentBarrierNotificationService]
[INFO] [BBAS-1011] {unknown} start CLUSTER: singleton deployment barrier
is not deploying
(04/05 04:04:33:218):{main}
[com.rim.bes.bas.singletondeploymentbarrier.SingletonDeploymentBarrierNotificationService]
[WARN] [BBAS-2069] {unknown} start CLUSTER: current node is the only
node in the cluster but it is not the singleton, either the cluster has
split or there is a network configuration problem to begin with, i.e. the
nodes cannot communicate with each other
From:
<[email protected]>
To:
<[email protected]>
Date:
04/05/2011 22:30
Subject:
Re: [Bes-admins] BAS headache
Sent by:
[email protected]
Check the account you are using in Aduc, look in the area where you check
password does not expire. Scroll down and uncheck. DES encryption and any
other odd setting in there. You especially need to do this to bes service
account. It will take sometime for change to prop.
Same thing happened to me after some windows patching...
From: [email protected]
To: [email protected]
Date: Tue, 5 Apr 2011 18:24:12 -0500
Subject: [Bes-admins] BAS headache
Something has changed on my BAS server so that I can no longer log in with
AD credentials.
This has been an ongoing problem. Last week I noticed that the time
between the BAS, BES and domain controllers was somewhat skewed (all
servers are virtual).
Once I synced the time, it seemed to be fixed … but the problem has
occurred again.
I get the message “The username, password, or domain is not correct.
Please correct the entry.” whenever I try to log in with Microsoft
credentials.
It isn’t so much of an issue for me getting in to add/delete users, but we
point our users to the webdesktop for updating setting on their phones.
I’ve tried verifying java versions, check domain credentials, installing
latest patches … no luck.
Any suggestions?
Wes Harper
Network Administrator
Network Services Dept.
Pioneer Telephone Cooperative, Inc.
[email protected]
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