On 6/7/11 11:22 AM, "Sobey, Richard A" <[email protected]> wrote:
>Personally, I'd use the BB desktop manager software to sync the contacts >with a temporary Outlook profile. From there, you can export those >contacts into a PST, then import the PST into the contacts folder into >Exchange. Thanks for the good advice. It was actually easier than that (if you have the user's domain/email password). Here are the steps in case anyone else needs to do this: 1. On a computer with the BlackBerry Desktop Manager, exit Outlook. 2. Create a new profile using the Control Panel Mail applet. 3. Attach that profile to the user's account. You will need the user's password. 4. Plug the BB into the computer's USB port. 5. Start the BlackBerry Desktop Manager (BDM). 6. The BDM should detect the BB plugged in and ask you how you want to treat it. 7. Do not connect it to an enterprise account. 8. Check to sync organizer data. If prompted, enter the user's login credentials. 9. From the main BDM screen, Click Device, Sync by Type. Organizer. 10. Another wizard will pop up where you can choose which components to sync. You only need to sync the contacts and calendar because Exchange Active Sync only syncs those components and email. You should probably choose a one-way sync from phone to Outlook because you are going to delete the Outlook profile and wipe the old phone when you are done. Do not check the boxes to replace the data because this could erase the data already in exchange. Syncing from this point forward is the default for the calendar, but I chose to sync all items so that the user will have a historic view as well as future view. 11. Allow it to perform the sync. It will do a test sync first and ask you to accept the changes. 12. There is no need to export to PST and import to exchange because you had the profile connected to the Exchange account and the export/sync went directly to Exchange and not a local file. 13. The EAS device (iPhone, Android or Win Phone or Palm) will pick up the data from Exchange. Hope this helps. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
