Are all the folders you're working with setup for reconciliation?

Sent from my iPhone

On Jul 19, 2011, at 8:45 AM, "Peterson David" <dpete...@dinslaw.com> wrote:

> I have a user who is having trouble filing messages into folders on his 
> Blackberry. He has a 9800 on 6.0.0.526. BES is 5.0.3.31 on Exchange 2007 SP3. 
> He, as an example, files 7 messages. Two go into the correct folder, the next 
> 5 go into the same folder as the second message, but he placed them in 
> different folders. I completely wiped his Blackberry, deleted him from BES 
> (including mailbox info), readded him and selected all his folders for 
> redirection  but this is still happening. Does anyone have any suggestions?
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