Fixed by restarting the mail store service and waiting 20 minutes. Potential problem avoided.
-- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:E8867CDF-DDB4-4859-A80F-98CB99200553] On 9/1/11 12:15 PM, "John Luth" <jol...@gmail.com<mailto:jol...@gmail.com>> wrote: I just verified a hypenated one on mine is fine (5.0 SP3 MR4). Make sure that it is indeed the primary SMTP address (BES will only work with the primary SMTP address, not secondary ones). If the account was just created, maybe the account hasn't replicated to all your servers, or maybe you need to force the BES to refresh the company directory? On Thu, Sep 1, 2011 at 12:10 PM, Dan Baker <dan.ba...@caemilusa.com<mailto:dan.ba...@caemilusa.com>> wrote: I don't have this issue in 5.0.1.58 and Exchange 2007 I verified it with a user whose first name is hyphenated and a user whose last name is hyphenated and they both were found by the BES. -----Original Message----- From: bes-admins-boun...@dataoutages.com<mailto:bes-admins-boun...@dataoutages.com> [mailto:bes-admins-boun...@dataoutages.com<mailto:bes-admins-boun...@dataoutages.com>] On Behalf Of Art Alexion Sent: Thursday, September 01, 2011 11:57 AM To: BES List Subject: [Bes-admins] BES email limitation? Is there a limitation on email addresses imposed by BES 5.0.3? We have a user with the address, firstname.last-n...@company.org<mailto:firstname.last-n...@company.org> Yes, that is a hyphenated last name. BES can't find the account whether searching Display name (full or just first), nor email address. Coming up fine in Exchange 2007. Does BES choke on addresses like this? If so, and I create an exchange smtp alias to overcome the limitation, will it work if it is not the primary smtp? Thanks. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:34E99359-A028-4174-9DFB-79B6BD1DD104] ***This e-mail message is intended only for the above named recipient(s) and may contain information that is sensitive or proprietary. If you have received this message in error or are not the named recipient(s), please immediately notify the sender, delete this e-mail message without making a copy and do not disclose or relay this e-mail message to anyone.*** _______________________________________________ Bes-Admins mailing list Bes-Admins@dataoutages.com<mailto:Bes-Admins@dataoutages.com> http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
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