I didn't realize that no access to BGG was going to totally and utterly ruin your Friday/Saturday.
On Mar 31, 10:31 am, PeakHope <[email protected]> wrote: > I totally understand the need for maintenance. And I totally > understand working on a tight budget. And I totally understand things > taking longer than expected. I work in IT, and totally hate having to > work on servers, and especially production servers with the pressure > of knowing there are people waiting for them to come back up. > > What I'm not too happy about is that the last two outages have not > been announced accurately. Plus, it would be better for us users if > you could "under-promise and overdeliver", rather than the other way > around. > > For this one, instead of saying "intermittent outages Friday and > Saturday", it would have been better to let us know you were doing > some "major" systems work, and that BGG would likely be down "most of > Friday and Saturday". Then, if it happened to only take a few hours, > we would all be thrilled and praising you for working so quickly. To > me, "intermittent" sounded like it might be down a few minutes at a > time, or maybe a couple hours here, and a couple hours there. > > In the previous outage, you referred to it as "scheduled maintenance", > but since it was only scheduled less than a day in advance, that's not > the term I would have used. I would have referred to it as "emergency > maintenance" or "necessary repairs". > > So, in the future please: > 1. Let us know in advance the scope of the work being done > 2. Overestimate how long it will take, and hopefully come back earlier > than expected > 3. Fix the subscriptions bug so I actually get notified of outages in > advance > > Thanks, > > Kevin > > On Mar 22, 6:35 am, Scott Alden <[email protected]> wrote: > > > > > > > > > It obviously took a lot longer to get what we wanted working... I > > blame Sackson (the server... not the man). -- You received this message because you are subscribed to the Google Groups "BGG Down" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/bgg_down?hl=en.
