Location: Franklin, TN (this is onsite role) - Phone and onsite interview is
a must. So ideally need someone close to Franklin, TN 

 

Duration: ongoing long term assignment

 

Can be contract or Full time

 

For FT they will pay about 90K plus benefits. Must be USC/GC 

 

For contract we can pay upto  65/hr on C2C or upto 55/hr on w2. They will
look at H1s for contract. We can do corp 2 corp for this role. 

 

Interview process: Phone interview followed by Onsite interview with
TeleTech managers. They may do a total of 2 phone and one in person round. 

 

Required Skills:

*                   B.S. Computer Science, Software Engineering, MIS or
equivalent work experience

*                   Salesforce Service Cloud, Salesforce Administrator
Certifications

*                   Previous Business Analyst experience

*                   Salesforce Service Cloud experience

*                   Solid oral, written, presentation and interpersonal
communication skills

*                   Experience with Agile methodology

*                   Advanced knowledge of communication programs including
Word, PowerPoint, Excel and Visio

*                   2-3 years of experience with Salesforce platform -
Sales/Service cloud, Force.com, Administration/Configuration, data loads,
moves, adds, changes, deletes

*                   Ability to travel domestically 25%- 30%

 

Desired Skills:

*                   CRM, Interaction Management, CTI, Case Management and
Technologies that support these

*                   3+ years of experience working on multiple Salesforce
Implementations with Service, Sales, and Custom Applications and associated
technologies

 

 

 

 

Thanks,

_____________________________________

Bhavesh Khatri | New York Technology Partners 

111 Town Square Place | Suite 1236 | Jersey City, NJ 07310

Direct: 201.448.8157 | Fax: 201.521.0400 |  <http://www.nytp.com/>
www.nytp.com

LinkedIn: https://www.linkedin.com/in/khatribhavesh


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