I recently noticed two problems using the exterior elevator at Monona
Terrace, aka, the "bike elevator." I wrote to the Gregg McManners, Monona
Terrace Executive Director, and he responded promptly with a promise to fix
them. (See below if you are curious if they are the same problems you have
noticed.)

He also asked that I pass on contact info so others can report problems. He
said that many times users notice problems before the staff does, so they
appreciate a report.

The easiest way to report a problem is via the email address,
[email protected]
That email goes to their administrative offices and gets disseminated from
there.
You can also email Gregg directly at [email protected]


In case anyone else noticed the same problems, here's what I reported:

1. On the 4th floor, the button to open the door to the elevator area
doesn't work on the outside, i.e. when you are standing on the parking ramp
side. We bicyclists can reach over and open the door, but I'm sure it is a
bigger problem for someone in a wheelchair.

2. When you enter the elevator on the lake level and face forward, i.e.
south, the 4th floor button doesn't work in the elevator. If you are facing
north -- behind you, if you entered on the lake level -- it works fine, but
again, it is a problem for someone in a wheelchair to turn around. Also, if
there is more than one person with a bike, reaching behind to press the
button can be a bit of a stretch.

I have heard through the grapevine that this elevator has frequent
problems. So, now you know how to report them.


Robbie Webber
Transportation Policy Analyst
608-263-9984 (o)
[email protected]
All opinions expressed are my own and do not necessarily reflect those of
my employer or any other group with which I am affiliated.
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