You should check that the public ssh key used to access the Bioconductor server 
is the same as (one of the) the ssh key(s) registered in the app or in your 
github account, e.g., by looking carefully at the output of

  ssh -Tv g...@git.bioconductor.org

for lines starting with

  debug1: Offering public key: RSA SHA256:...

On 5/7/19, 3:29 AM, "Bioc-devel on behalf of ruizhu huang" 
<bioc-devel-boun...@r-project.org on behalf of ruizh...@gmail.com> wrote:

    Now, I could login to the Bioconductor git credentials, and SSH key does
    exist there. However, the issue about permission denied is still as
    described in my first email. Does the upper case letters in the email
    address matter?
    Thanks for your help!
    
    Ruizhu
    
    On Mon, May 6, 2019 at 2:39 PM Shepherd, Lori 
<lori.sheph...@roswellpark.org>
    wrote:
    
    > I just made sure your account is activated.  Could you please try again
    > and let us know if you are still having trouble?
    >
    >
    > Sometimes the password reset emails accidently get marked as spam - could
    > you also please make sure they did not end up in a trash/spam folder.
    >
    >
    > Please email back if you the issue persists.
    >
    >
    > Lori Shepherd
    >
    > Bioconductor Core Team
    >
    > Roswell Park Cancer Institute
    >
    > Department of Biostatistics & Bioinformatics
    >
    > Elm & Carlton Streets
    >
    > Buffalo, New York 14263
    > ------------------------------
    > *From:* ruizhu huang <ruizh...@gmail.com>
    > *Sent:* Thursday, May 2, 2019 10:47:04 AM
    > *To:* Shepherd, Lori
    > *Cc:* bioc-devel@r-project.org
    > *Subject:* Re: [Bioc-devel] permission denied
    >
    > Thanks for help! Unfortunately, I can't even login to activate my account
    > with the email used to maintain the package (ruizh...@gmail.com)
    > To double check whether there is an account existing with my email
    > address, I try to use the password reset and never received the email to
    > reset the password.
    >
    > Ruizhu
    >
    > On Thu, May 2, 2019 at 1:19 PM Shepherd, Lori <
    > lori.sheph...@roswellpark.org> wrote:
    >
    > Have you checked your ssh keys on the credentials app?  You can add
    > additional keys associated with your username there.
    >
    >
    > https://git.bioconductor.org/BiocCredentials
    >
    >
    > Lori Shepherd
    >
    > Bioconductor Core Team
    >
    > Roswell Park Cancer Institute
    >
    > Department of Biostatistics & Bioinformatics
    >
    > Elm & Carlton Streets
    >
    > Buffalo, New York 14263
    > ------------------------------
    > *From:* Bioc-devel <bioc-devel-boun...@r-project.org> on behalf of ruizhu
    > huang <ruizh...@gmail.com>
    > *Sent:* Thursday, May 2, 2019 5:01:34 AM
    > *To:* bioc-devel@r-project.org
    > *Subject:* [Bioc-devel] permission denied
    >
    > Hi all,
    >
    > My package TreeSummarizedExperiment has recently been accepted. I got the
    > error about permission denied when following the guidelines in the page (
    > https://bioconductor.org/developers/how-to/git/new-package-workflow/) to
    > run the following commands
    >
    > $git remote add upstream g...@git.bioconductor.org:
    > packages/TreeSummarizedExperiment.git
    > $git fetch upstream
    >
    > The authenticity of host 'git.bioconductor.org (34.192.48.227)' can't be
    > established.
    >
    > ECDSA key fingerprint is
    > SHA256:nXILc5fVCnDfOID8HgPi+mSufGtr2JMYgnRa1JAQj/Q.
    >
    > Are you sure you want to continue connecting (yes/no)? yes
    >
    > Warning: Permanently added 'git.bioconductor.org,34.192.48.227' (ECDSA) to
    > the list of known hosts.
    >
    > Permission denied (publickey).
    >
    > fatal: Could not read from remote repository.
    >
    > Please make sure you have the correct access rights and the repository
    > exists.
    >
    >
    > $ssh -T g...@git.bioconductor.org
    >
    > Permission denied (publickey).
    >
    > Would you mind helping me about this issue. Thanks!
    > Ruizhu
    >
    >         [[alternative HTML version deleted]]
    >
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