b) Is not something everyone is going to be bothered about but I do feel
that white label should be that. I would probably consider
ns1.opensrs.net as white label but can't help feel that ns1.tucows.com
is a conscious decision to advertise the wholesaler.
I also like to make my competitors to have to do the same research and
hunting for solutions as I have had to do without giving them the
findings on a plate :-) 

c) Is most certainly an issue, the server uptime is of no significance
when failures in transatlantic links and major power failures (I seem to
recall an issue in North America in the not to distant past) will mean
that the service is inaccessible - it is exactly for these reason that I
have customers who require global distribution and that the root DNS
servers are not exclusively located in one country. 

-----Original Message-----
From: Gordon Hudson [mailto:[EMAIL PROTECTED] 
Sent: 01 February 2004 18:34
To: Rob; [EMAIL PROTECTED]
Subject: Re: Shared DNS Servers


MessageHello

>I registered the domain name dnsservice.co.uk as a white label DNS 
>Service
I planned to set up.
>Having looked at the OpenSRS offering I do not feel that it is a "good"
offering, primarily as a) zone >settings for TTL etc are not
configurable

I can see that being a problem.

>b) it is not a true white label solution and clearly identifies Tucows 
>as
the provider

Is this a problem?
Everyone in this business is a reseller of some sort (unless they are
ATT or
BT)
and end users do trust Tucows more than other sources.
I know that we have some customers solely because we are an openSRS
reseller.


>c) it is not globally >distributed as all the DNS servers are in Canada

This is not necessarily a problem given the uptime these servers have.

We have our own distributed DNS system with servers in the UK and US run
off a database back end with the changes updating once an hour. However,
if the Tucows service had existed 18 months ago I would have considered
it because the cost of running DNS servers for so many zones is actually
very expensive.

The up side is that by not running DNS on the web servers you save a lot
of resources and can put more hosting accounts per box.

Regards

Gordon Hudson
Hostroute.com Ltd
www.hostroute.net




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