On Tue, 31 Oct 2000, Peter Peltonen wrote:

> "Gregory J. Barlow" wrote:
> 
> > What makes you think that people would bother to read that either?
> 
> Because that's what it's for. People tend to search information from the
> software's web page. In the web page there is a link called "List of
> Changes" to a page that does not contain the information about key bindings.
> There is also the FAQ which does not contain this information. The person
> who asked the question also had searched the mailing list archives. 
> 
> IMHO that is enough background work done before sending a question to the
> list. 
> 
> I've also experienced that people who use RPMs (mostly newbie linux users)
> don't even know about the /usr/doc directory where the Changelogs et cetera
> are installed. They install the binary and if they run into problems they
> search the web page and then post to the newsgroup / mailing list. Of course
> they _should_ read every help/text-file what comes with the package, but
> that's just how people tend to do. A lot of bandwidth is saved with a good
> FAQ. 

>From man blackbox (the first place one should turn):
--
>From version 0.60.x, Blackbox does no keyboard handling by itself; instead
it relies on an external program bbkeys(1) for this.
--

If this person had actually searched the mailing list archives, he would
have found the answer to his question several times over, its not the
first time someone has asked the question.

I would like to know what FAQ you are looking at.  The only one I see off
of the main blackbox page is under the blackbox guide from
bb.themes.org.  In the introduction to this guide, it says:
--
Please note, this guide is designed for use with the 0.5x.x series of
Blackbox. The Guide for the beta 0.6x.x series is under development. 
--

This guide is in much the same state it was in when I wrote it ... in July
1999.  Who knows if a guide for the current version will ever appear.  Of
course, the current bb.themes.org staff couldn't bother to include any
credit to those who actually wrote the current version, but thats another
story entirely.

I am not against a good FAQ, I think it would be nice.  I certainly dont
enjoy having to answer the same question of newbies every week or
so.  There are two problems.  Who is going to maintain it?  And will most
new users actually read it?

-- 
Gregory J. Barlow       http://barlow.ncssm.net
NCSSM 99                [EMAIL PROTECTED]
NC State                [EMAIL PROTECTED]
--
"If we knew what it was we were doing, it would not be
 called research, would it?"
        - Albert Einstein

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