On 10-10-2014 20:28, Christopher Gregory wrote: > On Fri, 2014-10-10 at 18:12 -0500, Bruce Dubbs wrote: >> Christopher Gregory wrote: >>> Hello, >>> >>> Now that we have the systemd version as a stable option we need to >>> over-haul the asking for help section.
>> There is section 1.5 in LFS, but many people either don't read it or >> ignore it. The first item says: >> >> Apart from a brief explanation of the problem being experienced, the >> essential things to include in any request for help are: >> >> o The version of the book being used (in this case SVN-20141008) >> >> That is also mentioned in BLFS, Chapter 1 - Asking for Help and the FAQ. >> Perhaps a sample form would help. Living in a country where I have to prove to the government that I am alive, every year, I don't like bureaucracy. >>> 3) That they attach the full log-file of the error that they are getting >>> and not just the un-helpful error that they receive on the screen. >>> In the case of systemd they need to provide the output of journalctl. >> >> We already say essentially that, however I don't want 200K log files >> littering the mailing list. > > Hello Bruce, > > With regards to the log files littering the mailing lists, other distros > have at least in the past suggested that logfiles get posted to > http://www.pastebin.com and a link provided in the support email.3 Full log file is not useful. W all have already helped people who used pastebin. Help is working well most of the time. Many questions are not version specific. I think it is more our responsibility to repeat the questions to the user asking for help. -- []s, Fernando -- http://lists.linuxfromscratch.org/listinfo/blfs-dev FAQ: http://www.linuxfromscratch.org/blfs/faq.html Unsubscribe: See the above information page
