Hi Donald, Do you get the plunk sound when you plug the printer into the port you normally plug the port into?
Alternatively, if it doesn't sound, try switching ports to see if it makes that same sound. If it doesn't, try using another computer, such as a laptop that will come to the printer, as opposed to the printer going to the other computer, plug it into the spare computer's port, and see if the computer recognizes that a device has been plugged into the computer. If it does make the sound, then you know that the printer has power going to it, and that there's a software problem with the printer, or there is another problem with the printer in and of itself. If you don't hear the sound, it's a safe bet that the printer has no power going to it, and you should check the cords to see if there is any fraying happening to it, check that the power cord is fit snugly into it's socket on the back of the printer, and make sure that the port wires are securely plugged into the printer also. If all of these things are ok, then I'm assuming there my be a problem with an adapter that the printer may use, either externally, or internally. If it's the former, you may be able to get a power adapter, possibly a universal one from Radio Shack or Best Buy, or some other electronic retailer, apply the correct adapter plug to fit the printer, and go from there. If you've exhausted all of these options, and you still can't get it to make the sound or the printer doesn't power up, then I'm afraid it needs to be serviced, either by you or a qualified technician that the manufacturer recommends. Oh, and by the way, have you checked that the printer is actually plugged into an electrical supply? Grins. Sorry, I just had to ask. LOL. Victor Co-moderator Blind Movie Buffs List Guidedogs List Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
