Hi Rosemarie, Did you check the box that says my server requires authentication?
If not, try making sure this box is checked and then try again. Secondly, you should call the tech again who told you that you would need sighted help to configure your e-mail and tell him he needs the wizard of Os to give him a brain. I have configured my e-mail many times since I've had a computer, and all it needed knowing was the port numbers and all that other nifty stuff. One does not need sight to know that, just a willing tech who is supposed to know this stuff. So, I would definitely call them back and ask another tech what the settings are to configure pop access for an e-mail account, and he should be able to help you. If he or she isn't, then speak to their manager and complain that they are not giving the proper technical support to their blind clients that they give to their sighted customers, and that should raise some nice red flags. Now, on the other hand of the shtick, if this e-mail account was not provided by your ISP, then you're pretty much left up the creek without a paddle, so to speak, since it's not their responsibility to give you technical support for something they didn't provide you in the first place. Now, if it was provided by them, then you most assuredly should call them back and speak to another tech, and/or a supervisor. Victor Co-moderator Blind Movie Buffs List Guidedogs List Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to blind-computing-le...@jaws-users.com For help from Mailman with your account Put the word help in the subject or body of a blank message to: blind-computing-requ...@jaws-users.com Use the following address in order to contact the management team blind-computing-ow...@jaws-users.com If you wish to join the JAWS Users List send a blank email to the following address: jaws-users-list-j...@jaws-users.com
