George I dealt with the same person and it was all taken care of within 1 business day. I did this 3 different times with them as I have 3 computers networked in my home.
Al -----Original Message----- From: [email protected] [mailto:[email protected]]on Behalf Of George Marshall Sent: Tuesday, February 17, 2009 9:48 AM To: bcu Subject: [Blind-Computing] Problem with Avast support Hi all: I downloaded and installed Avast (free edition) on the 4th or 5th of Feb, was informed during the installation process that i must register. I clicked on the registration icon, filled in the information and was told I would receive an email with needed information for completing the process. I later saw on this list or another if you emailed [email protected] you could receive assistance as a blind user with the registration process, I sent a emailed them saying I was blind. On the 6th of Feb I received an email from Michal Zrubecky at Avast support saying he could help me if I answered a few questions then he would register me and email me the product code, I immediately replyed with the information, well by the 12th I had not received a reply, so I sent the information again, thinking my email of the 6th could have been miss layed. It is now the 17th and no reply. Have any of you had any experience with Avast support in registering you and is the delay comman? Thanks, George R. Marshall [email protected] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the JAWS Users List send a blank email to the following address: [email protected] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the JAWS Users List send a blank email to the following address: [email protected]
