Hi Al:
I don't know how you did it? Since the 9th of Feb I have replied to his original email of Feb 9th 3 times supplying the (Feb 9th) requested information each time, as of this morning (Feb 21) I have never received a reply to any of my emails.
Thanks,
George R. Marshall
[email protected]
----- Original Message ----- From: "Alan & Terrie Robbins" <[email protected]>
To: <[email protected]>
Sent: Friday, February 20, 2009 2:32 PM
Subject: Re: [Blind-Computing] Problem with Avast support


George

I dealt with the same person and it was all taken care of within 1 business day. I did this 3 different times with them as I have 3 computers networked
in my home.

Al

-----Original Message-----
From: [email protected]
[mailto:[email protected]]on Behalf Of George
Marshall
Sent: Tuesday, February 17, 2009 9:48 AM
To: bcu
Subject: [Blind-Computing] Problem with Avast support


Hi all:
I downloaded and installed Avast (free edition) on the 4th or 5th of Feb,
was informed during the installation process that i must register. I clicked
on the registration icon, filled in the information and was told I would
receive an email with needed information for completing the process. I later
saw on this list or another if you emailed [email protected] you
could receive assistance as a blind user with the registration process, I
sent a emailed them saying I was blind. On the 6th of Feb I received an
email from Michal Zrubecky at Avast support saying he could help me if I
answered a few questions then he would register me and email me the product code, I immediately replyed with the information, well by the 12th I had not received a reply, so I sent the information again, thinking my email of the 6th could have been miss layed. It is now the 17th and no reply. Have any of
you had any experience with Avast support in registering you and is the
delay comman?
Thanks,
George R. Marshall
[email protected]
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Address for the list archives:
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To post to this group, send email to
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