Have you tried to start your jaws first then close s ay to go.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Gerald Levy
Sent: June 2, 2009 3:37 PM
To: [email protected]
Subject: Re: [Blind-Computing] Problem With System Access to Go



JAWS is my normal default screen reader, and I only use System Access to Go 
when I want to access a web page that JAWS has difficulty reading, or when I

lose JAWS speech.  So when I'm finished using SA to Go, I want to be able to

close it and re-launch JAWS without having to restart my computer. But 
restarting my computer from the turn off dialog while SA is still running 
may be the only work around at this point as long as the tech guys at 
Serotek refuse to acknowledge this issue,

Gerald

----- Original Message ----- 
From: "Simon" <[email protected]>
To: <[email protected]>
Sent: Tuesday, June 02, 2009 3:08 PM
Subject: Re: [Blind-Computing] Problem With System Access to Go


What if you just shut down the computer like you usually would instead of
closing that s ay to go

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Gerald Levy
Sent: June 2, 2009 3:03 PM
To: [email protected]
Subject: Re: [Blind-Computing] Problem With System Access to Go



Nice try, Mark.  But I know that Pressing Insert-F4 is the correct keystroke

to close SA to Go because I make sure there are no other applications
running .  I have also tried closing SA to Go from the System menu with the
same result.  I hear the log-off message and then my computer seems to hang
or get "stuck".  When this happens, I hear a ping or ding sound over and
over from my speakers like a broken record.  Since my keyboard is completely

frozen, I can't even launch JAWS or Narrator to get some speech.  The only
thing I can do is to shut down my computer with the power button and reboot.

Fortunately, when I turn on my computer again, JAWS comes up speaking, and
everything seems back to normal with no apparent ill effects.

Gerald
----- Original Message ----- 
From: "Mark" <[email protected]>
To: <[email protected]>
Sent: Tuesday, June 02, 2009 1:47 PM
Subject: Re: [Blind-Computing] Problem With System Access to Go


Hi
     I haven't had your exact trouble but there are a couple ideas that come

to mind. On my laptop computer I found that there was no insert key and so I

had to use a different key combination. The other thing is that insert alt
f4 may be set up as a hot key on your computer. This could cause the key
combination to perform any number of things that wouldn't be what you wanted

to have happen. I hope this helps.

God bless,

Mark
-- Currently in Pendleton, Eastern Oregon Regional At Pendleton, Oregon
Clear, 66.9°F Wind:Variable at 7mph
----- Original Message ----- 
From: "Gerald Levy" <[email protected]>
To: "blind-computing" <[email protected]>
Sent: Tuesday, June 02, 2009 6:09 AM
Subject: [Blind-Computing] Problem With System Access to Go



Hi listers.  I was hoping to use System Access to Go as a backup screen
reader to JAWS.  When I download SA to Go, it works fine.  However, whenever

I try to close it by pressing Insert-F4, my computer always freezes.  I hear

the loggoff message and then a pinging sound over and over from my speakers.

My keyboard becomes completely frozen rendering it unusable, and the only
way to restore things to normal is to turn off my computer using the front
panel power button and then reboot.  It is as if my computer becomes "stuck"

during the program close process.  This has happened every time I tried to
close SA to Go.  I have contacted Serotek support a few times about this
problem, but they never reply.  Any ideas on why closing SA to Go would
cause my computer to freeze?  Has anyone else experienced this problem?
Thanks for any help.

Gerald
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