One way to approach this is to Google the precise error message, and see if a solution is available. I had an error message with Open Book after some memory problems that required me to reload Windows XP. When I Googled the error message it took me to the Microsoft site, where I found a detailed solution. Blessigns, Tom
> Date: Wed, 25 Nov 2009 11:14:50 -0500 > From: "Debbie G" <[email protected]> > Subject: [Blind-Computing] Openbook and possible scanner problem > To: <[email protected]> > Message-ID: <6b10512484614c0fbb029f33ddbe8...@debra> > Content-Type: text/plain; format=flowed; charset="iso-8859-1"; > reply-type=original > > Hi all, > > I'm currently using Openbook 7.0, HP Photo Smart C4600, Jaws 10.0, > Windows > XP Home Edition and a Dell Laptop. > > Here's the problem: When I go into Openbook and scan a document, my > > computer freezes up on me. I get a Microsoft error message, but I > can't > remember verbatim what it says. I know it gives me the choices to > either > send or don't send the error message. > > I can't do anything on the computer when this happens. > > I called Freedom Scientific and they thought it had something to do > with > "Fax Man." I don't know what that is, but they told me where to go > to turn > it off, but it wasn't in the list under the service tab in > administrative > tools . > > Is anyone familiar with this? If so, can you tell me what to do > here? > > Thanks. > > Debbie, owner of Anxiety Depression support group. ____________________________________________________________ Manufacturer-Direct Hardwood Floors Never pay retail again. Wholesale prices on all hardwood floors! http://thirdpartyoffers.juno.com/TGL2141/c?cp=yrLllC0oPIlnAfHSIi-DYwAAJ1DGteSwi0AFMysEbnonAV03AAQAAAAFAAAAAFwF6j4AAAMlAAAAAAAAAAAAAAAAAANldAAAAAA= For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
