Hi, all: a sighted friend has an HP laptop with Vista and has tried for two years to get it going. This after so-called expert installation (the Geeks at Best Buy) and another pretty savvy expert. What she gets is this: she boots and the thing takes about 20 minutes to reel off all sorts of ads and garbage. Then, it is likely to tell her it is shutting down. Or it connects (she has a wireless connection from what she says) to her e mail provider sbc and outlook Express and most of the time closes down again. She says it is not an antivirus problem but doesn't know what the program is; it is something the store's geeks sold her. She needs her computer for teaching, using Blackboard, but more often than not has to use the school's computers for everything. Someone told her to buy a $300. cleanup program to fix what he says is an hp/Vista problem. Do any of you have any idea about this or have any advice? MY advice is to throw the sucker out the window or give it away and start over with a pc. Thanks for any help because this has driven me nuts, too. Sick of hearing about it. Marilyn
For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
