Hi Anna, AS has been said, the Windows/Microsoft update features should keep trying to download it, but, if at some point, say around the third or fourth time you've tried to update it, it still can't download and install it, you can give Microsoft a call, and get free technical support.
Any technical support regarding Windows/Microsoft updates is free. If you need the number let me know, and I'll post it. You may be on the telephone for some time, but it will help resolve the problem, and since it's free, why the heck not, right? Smiles. Hope this helps. Scorpio For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
