Melisa, I seriously doubt this is a Jaws problem. The thing that makes it tough is that it occurred approximately the same time as jaws 12, but, truth be told, it could also have occurred because of a program being updated of which u were unaware.
Since I'm new to this list & have no desire to try combing thru the archives to find what you've posted previously (sorry, just don't have the time), then I'm going to suggest that u check the tools > options > security tab in outlook & that u also check your antivirus settings. In addition, if this is your work computer, e.g., u r not its admin, then u also need to check w/your system administrator to see if settings have been changed there. Additionally, if u have firewall software installed, then possibly this may also be the cause--& note that this can include a firewall in your router. I really do wonder if perchance an update to Outlook's security settings is what might have caused your difficulty. The fact that u installed Jaws 12 at or around the same time may well be purely coincidental in this case, but it sure can be enough to throw one off, can't it? Gl w/that. On 11/8/10, Melissa <[email protected]> wrote: > I have posted a similar question recently, but am going to try a different > angle. As I said, I am using Windows 7, 64 bit, and Outlook 2010. Now, I > installed JAWS 12 approximately 2 weeks ago, and that is when this problem > started. All of a sudden, when viewing emails from within Outlook, I can no > longer click on links contained within the email. One of the gentleman on > this list helped me find the junk filter settings from within Outlook, and > they are all set to the appropriate place, but still, I cannot open a link. > I have changed no settings whatsoever to create this problem, but it is a > problem, since much of my academic material comes this way. I would > appreciate any suggestions for solving this problem, as I have tried > everything I and the other gentleman could think of, which included a repair > of JAWS, a complete and thorough exploration of the Outlook settings, and > nothing changes this problem. > When I click on the link from an open email, I get an error message that > says, "This action has been canceled due to restrictions on this computer. > Please see system administrator." > Many thanks, > Melissa > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > -- Change the world--1 deed at a time Jackie McBride Scripting Classes: http://jawsscripting.lonsdalemedia.org homePage: www.abletec.serverheaven.net For technophobes: www.technophoeb.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
