I'm running XP Home and JAWS 12 latest update. This is not an issue
with the update, it is a problem for which I've been using a
work-around for since JAWS 11 and my APEX/BrailleNote.
I need to get the Found New Hardware dialogue box to appear. The
computer sees the device as a mass storage device.
If I start the computer with the APEX connected, JAWS doesn't start
the unit when the Desktop comes up. If I turn JAWS off, reboot the
Apex, go to terminal mode on the apex and then turn JAWS back on, all
works fine. If I try to reboot the Apex without turning JAWS off, the
Apex doesn't work after resetting the unit.
In my braille settings in JAWS, it shows a com4 which was not there
before I installed the Apex, but it doesn't appear that JAWS sees it
as the USB/Serial port. I have the correct driver and I think that if
I could get the Add New Hardware Dialogue box to appear, I could fix
this problem.
TIA, Betsy
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