Hi. I am assisting a client with his laptop. The laptop is running Windows 7 and he is using NVDA 2011.2 RC1 as the screen reader with windows Live Mail 2011 installed as his email client. My personal preference is thunderbird although the program may be a bit too quirky or eccentric and WLM, at least, has an easy, consistent interface. Here is the issue I am having. This client has over 600 contacts in his address book on an older Windows XP machine using outlook Express as the email client. He asked if I could import his contacts from his older xP machine to the new win7 machine. I was able to save his contacts as a .wab file on a thumb drive. On his new win7 laptop I opened WLM and went into the Contacts by pressing ctrl-3 as the shortcut. From the Home tab on the ribbon I saw an import option which gave me the wab format as a choice I could use. I chose this option and found the correct wab file on the thumb drive and proceeded with the import of the contacts. On the surface, everything worked. All of the contacts were nicely imported and they show up in the contacts list. Here's the problem I'm encountering, and this may be a limitation of WLM, a program I hardly use. Let's say I press ctrl-N and I want to send a message to Bob Jones. As there are several names in the contacts list all beginning with Bob I press bob and then ctrl-K which, I thought, checked the address book for all names beginning with bob. In most Microsoft programs this should give me a list of all of the names beginning with bob, allowing me to choose which contact I wanted. Instead, pressing ctrl-K gives me a dialog informing me that no matches exist in the address book, even though there are many such matches. Let's say that, after pressing ctrl-N I just type bob and press the tab key. I hear silence. When I move back with shift-tab it decides to fill in one of the Bob contacts without giving me the option to choose which contact I wanted, which is also odd. On top of that this seems to be different from the default contacts folder in the user's folder. Could someone please fill in the missing piece as to how to allow wLM to immediately see all of the contacts? Is the only way to choose a contact to just go into the contacts list and just find it that way?
Doing some Web searches to resolve this issue wasn't very helpful. All I could gather is that WLM's contacts are different from the contacts folder under the user's folder. Some of what I found applied to the older wLM but didn't seem to be applicable with the 2011 release. David David ---------------=============== NOTICE ===============--------------- Note: Privileged/Confidential information may be contained in this message and may be subject to legal privilege. Access to this e-mail by anyone other than the intended recipient is unauthorized. If you are not the intended recipient or responsible for delivery of the message to such person, you may not use, copy, distribute or deliver this message or any part of its contents, or take any action in reliance on it. In such case, you should destroy this message, and notify us immediately. If you have received this e-mail in error, please notify us immediately by e-mail or telephone and delete the e-mail from any computer. If you or your employer does not consent to internet e-mail messages of this kind, please notify us immediately. All reasonable precautions have been taken to ensure no viruses are present in this message. As our agency cannot accept responsibility for any loss or damage arising from the use of this message or attachments, we recommend that you subject these to your virus checking procedures prior to use. The views, opinions, conclusions and other information expressed in this electronic message are not given or endorsed by Associated Services for the Blind & Visually Impaired unless otherwise indicated by an authorized representative independent of this message. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
