Some things to try:

1. Chords. Sounds too simple but it never hurts to ask :), Have you checked the chords on your headset or speakers to make sure nothing got unplugged or even half unplugged? 2. Mute: Do you have a mute button on your keyboard's multi-media section or headset line volume that might have gotten pressed? Or perhaps just the volume turned down to the lowest setting there? This has happened to me on the line volume of my headset once.

3. Had you tried an alternative headset or speakers to see if your's just didn't give up the ghost?

4. I haven't used XP in a little bit but had you checked your Volume control properties/settings to see the card you intended to use is still set to correct volumes and setting? Some computers have in-board sound cards plus an actual sound card installed, it'd be good to check there to see all is set correct to use the one you wish and volumes are up and all.

5. USB. Are you using a USB headset? If so, try using something else in that slot to make sure it works. It could be a connection inside the case came loose on that panel of USB's.

6. You can check your device manager to see your sound card did not get disabled somehow. Perhaps along with the updates an updated driver was installed and didn't agree. I believe you can roll back just the driver in device manager. But I'd not do that unless you see it disabled and cannot enable it manually.

7. You could try rolling back your computer to prior to the updates. , if the update for some reason had an issue, which I'd think an Office update really wouldn't but in any case, a roll back would let you know, you can always undo the roll back. I'd create a restore point prior to that just to make sure you have a place to go back to the way it is right now. It ought do one on it's own but I always set one manually anyway to be sure.

Hope this is of some help.

Brad










On 12/1/2011  03:35 AM Mich Verrier said...
Hi all. tonight I was listening to a book in winamp and then I re started my pc and now there is no sound coming up. I hear no windows start up sounds and no jaws. what can I do to get my sounds back? I am running jaws 12 windows xp and the last thing I did before re booting was stop the book and re boot the pc. I have tried shutting it down using the power button and the power bar and each time I re started it I don't hear the windows start up sound and there is no jaws. it is not grinding away or anything it is just sitting there and I can't even get narrator to open or nvda. The last install I did was a ms high priority update I think it was office 2007 or maybe 2010 and when I was dun downloading the update it said that I had to re start the pc and I said no that I would start it later and when I re started tonight this is what happened. many thanks for any help that any one can give me with this. It could also be that my sounds got muted some how as well. well I hope some one hear can help. from Mich.
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Brad Dunsé

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