Hi Michael, First, if you are having some connectivity issues, make sure that all cables are plugged in properly. You didn't give a specific problem, so here are some general steps. There are 2 things you can do here. 1. Go to the Control Panel, and then System, and then move to the Hardware tab. Next, tab once, and then spacebar on the Device Manager button and then tab once more to focus on the tree-view. Now, press the letter N, to move to Network Adapters. Press right arrow to open, and then arrow to the network adapter your system is using, and press enter. Route Jaws to PC, and then press the page up key, and then start reading down until you come to the status of the adapter. If it says that the device is working properly, then proceed to step 2. If it is not working properly, then return to the PC cursor, and tab to the Troubleshoot button, press spacebar on it, and follow the prompts to troubleshoot the device. 2. If everything above is good, then alt F4 out of everything. Next, open the Run Dialogue, and type the following: cmd This will open the command prompt. If you don't know the IP Address of your modem, type the following in the command prompt, and hit enter: ipconfig Now, route Jaws to PC, and press page up and then start reading down until you find your IP Address The one you are looking for will be the Default Gateway, which should look something like this: 192.168.1.1 Once you have located this, write it down for future reference, because you cannot copy it into the command prompt. Next, type the following in the command prompt: ping followed by a space, and your address. It should look something like this: ping 192.168.1.1 Once you have typed this in, hit enter. Using the procedure above read the information with the Jaws cursor. This should show you the amounts of packets sent and received If everything is working properly,then the 2 numbers should match. To close the Command Prompt, simply type: exit and hit enter. HTH, Rick Justice ----- Original Message ----- From: "Michael Amaro" <[email protected]> To: <[email protected]> Sent: Thursday, February 23, 2012 6:33 PM Subject: Re: [Blind-Computing] Making Sure the computer and modemarecomunicating
its an ethernet -------------------------------------------------- From: "Rick Justice" <[email protected]> Sent: Thursday, February 23, 2012 3:29 PM To: <[email protected]> Subject: Re: [Blind-Computing] Making Sure the computer and modem arecomunicating > Hi Michael, > First of all, we need to be clear on what modem we are talking about. > Is it an Ethernet or dial-up modem? > Let us know. > > Rick Justice > ----- Original Message ----- > From: "Michael Amaro" <[email protected]> > To: <[email protected]> > Sent: Thursday, February 23, 2012 2:50 PM > Subject: Re: [Blind-Computing] Making Sure the computer > andmodemarecomunicating > > > Does any one know what the radio button is from with in device manager to > insure that the modem and the computer are comunicating? > > -------------------------------------------------- > From: "Janie Degenshein" <[email protected]> > Sent: Thursday, February 23, 2012 6:50 AM > To: <[email protected]> > Subject: Re: [Blind-Computing] Making Sure the computer and > modemarecomunicating > >> The device manager is in the control panel >> >> >> >> >> Keep Smiling, >> Janie Degenshein >> "Happiness isn't having what you want, but wanting what you already have" >> Access Tech Consultant >> Facilitator of ECHO >> (Eyes Closed Hearts Open) >> President, National Federation of the Blind of New Jersey Senior Division >> Co-host of OTBS On The Bright Side >> www.thruoureyes.org/brightside.html >> [email protected] >> -----Original Message----- >> From: Michael Amaro >> Sent: Thursday, February 23, 2012 9:47 AM >> To: [email protected] >> Subject: [Blind-Computing] Making Sure the computer and modem >> arecomunicating >> >> Hello Listers, >> Using Windows XP pro and jaws 11 How do I make sure that the computer >> and modem are comunicating. The computer used to be on a bellkin y fi >> catcher. I seem to remember going in to device manager and checking one >> of the radio buttons. I don't remember witch one it was. How do I find >> device manager? Can any one please help? >> Thanks >> Michael >> Windows Live ID: >> [email protected] >> Skype ID: >> mikeameli >> E-mail: >> [email protected] >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
