The computer in question connected to the internet via a belkin Y Fi catcher. Yesterday I tried plugging in a U Verse modem. IE said can not display the webpage etc. I ran in to a similar problem a year ago or so. Back then tech support had me go in to device manager and make sure that the Modem and computer were comunicating. They had me check a radio button. How ever I don't remember witch one it was. It could have been in networking or some thing like that. That's what I am trying to figure out.


--------------------------------------------------
From: "Rick Justice" <[email protected]>
Sent: Thursday, February 23, 2012 5:47 PM
To: <[email protected]>
Subject: Re: [Blind-Computing] Making Sure the computer and modem arecomunicating

Hi Michael,
First, if you are having some connectivity issues, make sure that all cables
are plugged in properly.
You didn't give a specific problem, so here are some general steps.
There are 2 things you can do here.
1. Go to the Control Panel, and then     System, and then move to the
Hardware tab.
Next, tab once, and then spacebar on the Device Manager button and then tab
once more to focus on the tree-view.
Now, press the letter N, to move to Network             Adapters.
Press right arrow to open, and then arrow to the network adapter your system
is using, and press enter.
Route Jaws to PC, and then press the page up key, and then start
reading down until you come to the status of the adapter.
If it says that the device is working properly, then proceed to step 2.
If it is not working properly, then return to the PC cursor, and tab
to the     Troubleshoot button,
press spacebar on it, and follow the prompts to troubleshoot the device.
2.             If everything above is good, then alt     F4 out of
everything.
Next, open the     Run Dialogue, and type the following:
cmd
This will open the command prompt.
If you don't know the     IP     Address of your modem, type the following
in the command prompt, and hit enter:
ipconfig
Now, route Jaws to PC, and press page up and then start reading down until
you find your IP Address
The one you are looking for will be the Default Gateway, which should look
something like this:
192.168.1.1
Once you have located this, write it down for future reference, because you
cannot copy it into the command prompt.
Next, type the following in the command prompt:
ping
followed by a space, and your address.
It should look something like this:
ping 192.168.1.1
Once you have typed this in, hit enter.
Using the procedure above read the information with the Jaws cursor.
This should show you the amounts of packets sent and received
If everything is working properly,then the 2 numbers should match.
To close the Command Prompt, simply type:
exit
and hit enter.
HTH,
Rick Justice
----- Original Message ----- From: "Michael Amaro" <[email protected]>
To: <[email protected]>
Sent: Thursday, February 23, 2012 6:33 PM
Subject: Re: [Blind-Computing] Making Sure the computer and
modemarecomunicating


its an ethernet

--------------------------------------------------
From: "Rick Justice" <[email protected]>
Sent: Thursday, February 23, 2012 3:29 PM
To: <[email protected]>
Subject: Re: [Blind-Computing] Making Sure the computer and modem
arecomunicating

Hi Michael,
First of all, we need to be clear on what modem we are talking about.
Is it an Ethernet  or dial-up modem?
Let us know.

Rick Justice
----- Original Message ----- From: "Michael Amaro" <[email protected]>
To: <[email protected]>
Sent: Thursday, February 23, 2012 2:50 PM
Subject: Re: [Blind-Computing] Making Sure the computer
andmodemarecomunicating


Does any one know what the radio button is from with in device manager to
insure that the modem and the computer are comunicating?

--------------------------------------------------
From: "Janie Degenshein" <[email protected]>
Sent: Thursday, February 23, 2012 6:50 AM
To: <[email protected]>
Subject: Re: [Blind-Computing] Making Sure the computer and
modemarecomunicating

The device manager is in the control panel




Keep Smiling,
Janie Degenshein
"Happiness isn't having what you want, but wanting what you already have"
Access Tech Consultant
Facilitator of ECHO
(Eyes Closed Hearts Open)
President, National Federation of the Blind of New Jersey Senior Division
Co-host of OTBS On The Bright Side
www.thruoureyes.org/brightside.html
[email protected]
-----Original Message----- From: Michael Amaro
Sent: Thursday, February 23, 2012 9:47 AM
To: [email protected]
Subject: [Blind-Computing] Making Sure the computer and modem
arecomunicating

Hello Listers,
Using Windows XP pro and jaws 11 How do I make sure that the computer
and modem are comunicating.  The computer used to be on a bellkin y fi
catcher.  I seem to remember going in to device manager and checking one
of the radio buttons.  I don't remember witch one it was.  How do I find
device manager?  Can any one please help?
Thanks
Michael
Windows Live ID:
[email protected]
Skype ID:
mikeameli
E-mail:
[email protected]
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