Hi,
I do believe that there are some people on the
list that uses Bank of America for checking or credit card.
I have a problem with the transfer page when I
tried to transfer an amount to pay for my Visa credit card with the bank.
Every time I make an attempt to press enter to
continue with the transfer, nothing happened.
I noticed that before I did any transaction, the
following message was on the page:
There was a problem processing your request on behalf of the customer.
Your access is restricted from viewing this material.
I don't have the slightest idea what this means.
I can check my checking and savings account okay.
I can also check my credit card account, but I
cannot do any transfers. I had to call the bank to make the transfer for me.
Incidentally, I talked to a supervisor after the
transfer was made and he told me that the bank
had some security issues and they had to update
Internet with Microsoft and MS is slow to do any
update. I am using IE8 and the supervisor also
told me that there was a problem with IE9. I did
find out that the transfer does work with
Firefox, but I am a heavy user of IE8 which is my default browser.
I would appreciate anyone on the list that uses
Bank of America to go to the transfer page and
let me know if the above message is on the
screen. I do not know if this problem pertains to
the web site or something on my computer. I am using Jaws 12 and windows XP.
Any help would greatly be appreciated. Sorry for a long post.
Thanks and take care.
Lennie
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