Hi David,

You’re contacting Draconis right now. :) I’m officially part owner of the 
company at this point.

I absolutely understand your concerns and just know that you’re being heard and 
that this actually does matter to us.

As I mentioned to Joshua, we hope to have some announcements this summer so 
please stay tuned. It really does mean a lot to us that you and others are 
still showing support for Draconis and are still enjoying the games!

Now, regarding reseting activations, since this was all set up way before my 
time with the company, you’d be far better served looking in the game manual 
itself.

Again, I’m also not a windows user so I do not know where to tell you to start 
with this.

If you cannot find anything in your game manual on this, let me know (either 
on-list or privately) and I’ll see if I can find anything on my end that will 
get you started.

My apologies I can’t be of more help just at the minute. I don’t have any info 
for this in front of me just now.

Best of luck and please let me know if you need me to do some research on this 
end.

Thanks David and have a great day!

Cheers!

Cara


> On Jun 6, 2022, at 11:56 AM, David Reynolds <[email protected]> wrote:
> 
> Cara,
>  
> I can’t contact Draconis, and I’m unlikely to buy anything unless there is 
> reliable support.
> My first suggestion would be to do away with the helpdesk software which 
> clearly isn’t doing its job correctly.
> If others like me have similar experiences, they’re likely to assume that 
> Draconis is no longer in existence, and that the web site simply hasn’t been 
> taken down.
> How can I reset my activations?
>  
> Many thanks,
>  
> David.
>  
> From: [email protected] <mailto:[email protected]> 
> <[email protected] <mailto:[email protected]>> On Behalf Of Joshua 
> Tubbs
> Sent: 06 June 2022 17:16
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [blind-gamers] No joy from Draconis
>  
> Is Draconis still working on games? I know Josh is an author now so it might 
> be best to sell the company if life is taking him in a different direction...
>  
> On Mon, Jun 6, 2022 at 11:36 AM Cara Quinn <[email protected] 
> <mailto:[email protected]>> wrote:
> Hey David,
>  
> I meant to send this earlier this past weekend but life happened. -Apologies.
>  
> Draconis is most definitely still alive so no worries on making a purchase if 
> you like.
>  
> Regarding Change Reaction; Personally, since I am a Mac person rather than 
> Windows, I cannot offer specifics on how to do this, but one possibility may 
> be that you’ve used up your activations for the game and may need to reset 
> them? Have you checked this?
>  
> We will be digging into the server a bit deeper later this week so if I learn 
> anything else, I’ll let you know.
>  
> For now though, I hope this helps.
>  
> Cheers!
>  
> Cara
>  
>  
> 
> 
> On Jun 5, 2022, at 1:23 PM, David Reynolds <[email protected] 
> <mailto:[email protected]>> wrote:
>  
> Hi,
>  
> Still can’t register Change Reaction. Is the fact that Draconis is still 
> alive a rumour?
> I even thought about getting Alien Outback, but things being as they are, I’m 
> concerned.
>  
> Thanks,
>  
> David.
>  
> 



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