Great story, Thanks for sending it along, I liked it. glad every thing, got worked out in the end. Talk later. ----- Original Message ----- From: clifford To: [email protected] Sent: Sunday, April 12, 2009 10:10 AM Subject: Re: [BlindHandyMan] Jackets & Zippers?
Dear Claudia: I had a similar problem with a dryer which we bought for use in our rental home, which ended up being occupied by my son and his family. When I contacted the manufacturer of the dryer, they sent out a serviceman who decided that there was nothing wrong with the dryer, and he recommended that we tape the zippers with duck tape before placing them in the dryer. Knowing that his suggestion was worse than nuts, I called the manufacturer again and advised them to never send the first service man back to my property, and I also passed along his advice about taping the clothes. The manufacturer was not amused and sent out a new service man, who figured out that the drum was not built to the proper tolerances, which allowed small items to become caught between the drum and the stationary parts of the dryer. The company sent me a check for a new dryer, along with funds to cover the cost of the clothes which had been ruined. A properly designed and built dryer should not damage your clothes when being dried. Keep a record of the items which are damaged and contact the manufacturer of the dryer. If it is old and worn out, then my advice will not be of benefit to you, as some of them start to move because of worn parts, after many years of service. Yours Truly, Clifford Wilson [Non-text portions of this message have been removed] [Non-text portions of this message have been removed]
